LATEST NEWS
6th April 2026
Your Community Bank is very proud to share that we’re once again taking part in the Consumer Credit Awards 2026 and after being finalists last year, we’re aiming even higher this time!
Hosted by Smart Money People, these awards recognise the very best in customer satisfaction across the UK’s financial services sector. What makes them so special is that they are driven entirely by customer feedback.
This year, we’re proud to be in the running for:
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Best Credit Union (South)
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Best Credit Union Loan Provider
Over the past year, we’ve continued to grow, support more people in our community, and strengthen the services we offer. Being part of these awards is a fantastic opportunity to showcase the difference a community-focused bank can make and your support can help us do just that.
"We’re incredibly proud to represent our community once again in these awards," said Michael Wilson, CEO of Your Community Bank. "Being named finalists last year was a huge achievement for us, and it reflected the trust and support of our members. We’re committed to continuing to grow, improve, and make a real difference in people’s lives and every vote helps us on that journey."
We’re asking our members and the wider community to take a few moments to cast your vote and share your experience with us. Whether you’ve saved with us, taken out a loan, or simply received support and guidance, your feedback helps us improve and reach even more people who could benefit from what we offer.
Why vote?
By voting, you’re not only supporting your community bank - you’ll also be automatically entered into a £1,000 cash prize draw as a thank you for taking part!
Key dates to remember:
Voting opens: Monday 6th April 2026
Finalists announced: 24th June 2026
Voting closes: 14th July 2026
Winners revealed: 6th August 2026
Every single vote makes a real difference. With your support, we can build on last year’s success, reach the finals again, and continue growing a bank that puts people and community first.
To share your feedback and vote for us, please CLICK HERE
Thank you for being part of our journey and for helping us make a real, positive difference in the community. Together, we can achieve even more!
The Your Community Bank Team
16th February 2026
Your Community Bank Opens New Appointment Location at Hill House!
Your Community Bank has expanded its face-to-face services with a new appointment location at Hill House, Bishopsford Road, St Helier (Morden).
Appointments are available every Thursday from 10:00am to 1:00pm, offering members increased access to in-person financial support within the local community.
We will also continue to offer appointments at Job Centre Croydon on Mondays, Wednesdays and Fridays from 10:00am to 2:00pm.
While walk-in appointments may occasionally be accommodated, these are subject to availability and cannot be guaranteed. Members are encouraged to book in advance to ensure they can be seen.
To book an appointment click here
3rd February 2026
Join Our Team: Loans Support Officer Opportunity at Your Community Bank
We are looking for a dedicated and compassionate Loans Support Officer to join our member-focused team.
As a local, not-for-profit credit union serving Croydon, Merton and Sutton, we exist to help our members save and borrow safely and affordably. With growing demand for our services and increasingly complex member needs, this role is ideal for someone who is empathetic, detail-driven and passionate about supporting people from all backgrounds - particularly those who may be financially vulnerable. The successful candidate will play a key role in supporting loan applications, providing guidance to members, and helping us continue to make a positive impact in our local communities.
For full information on the role and details of how to apply click here
16th December 2025
Christmas & New Year Opening Hours
As we head into the festive season, please take a moment to check our adjusted Christmas & New Year opening hours.
If you have any urgent enquiries, please contact us during the times listed in the schedule or send us a Contact Form here and a member of the team will come back to you as soon as possible.
Thank you for your understanding - and from all of us, we wish you a warm, safe and Merry Christmas!
10th December 2025
Your Community Bank Launches New Mobile App for Members
Members who have previously registered for online access will need to download the app and reactivate their account with a new password. First-time users can simply download the app and activate their account to get started.
Setup instructions have been sent via email, guiding members through the activation process.
Your Community Bank, has launched its brand-new mobile app, bringing convenient banking services directly to members’ fingertips.
For any questions or further support, members are encouraged to Contact Us.
Your Community Bank is here!
Formerly known as CroydonPlus Credit Union, we’ve officially rebranded to reflect our ongoing commitment to serving members across Croydon, Merton, and Sutton - while staying true to the values that have guided us since 1999.
As part of this exciting new chapter, we’ve also launched a brand-new website designed to make it easier for you to:
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Access information about our savings, loans, and other services
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Stay up to date with news, newsletters, and community updates
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Find helpful financial guidance and resources
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Contact our team quickly and easily
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Navigate the site smoothly on any device with our mobile-friendly design
While our name and look have changed, our dedication to fair, accessible banking and supporting local communities remains unchanged.
We invite all our members and visitors to explore the new website, discover our updated services, and celebrate this new chapter with us as Your Community Bank.
1st December 2025
